Delivery Charges, Timescales & Options.
ALL ORDERS ARE NOW BEING PROCESSED FOR DELIVERY FROM JANUARY 2nd ONWARDS. PLEASE NOTE THAT OVER THE HOLIDAY PERIOD THE STATUS OF YOUR ORDER MAY NOT REFLECTED ACCURATELY IN YOUR CUSTOMER ACCOUNT. ON JANUARY 3rd ALL ORDER STATUSES WILL BE UPDATED.
PLEASE NOTE OUR OFFICES WILL BE CLOSED ON CHRISTMAS EVE, CHRISTMAS DAY AND BOXING DAY AS WELL AS NEW YEARS EVE, NEW YEARS DAY AND JANUARY 2nd. WE WILL RESUME NORMAL TRADING FROM JANUARY 3rd.
THANK YOU FOR YOUR CUSTOM AND MAY WE TAKE THIS OPPORTUNITY TO WISH YOU A VERY MERRY CHRISTMAS AND A HAPPY, PROSPEROUS AND PEACEFUL 2019.
Delivery timescales are subject to the availability of material stock that we hold in our factory. As a rule of thumb all orders are usually processed within 1 to 2 working days, add to that 2/3 working days for production and dispatch queing and your blind order from date of purchase to dispatch from us should be within 3 to 5 working days.
Our preferred delivery carrier is UPS or DPD and when you place your order it can be easily tracked using the instructions on your order confirmation. From time to time we look at other carriers to ensure we are giving our customers the best delivery solution to suit their needs.
Our standard delivery charge is £7.95 for UK Mainland and £8.95 for Scottish Highlands and Islands.
We make every effort to deliver your order within the timescales described above, however, occasionally delays can occur due to unforeseen circumstances.
Risk of loss and damage to your order passes to you on the date when the goods are delivered or on the date of first attempted delivery by us. Should any problems arise with delivery where the courier claims it has been delivered but you have not recieved your goods we cannot offer a refund but we will re-make your order.
Deliveries out with standard delivery addresses, as designated by our carriers, and certainly out with mainland UK delivery addresses will incur additional delivery charges, these will be communicated to you if applicable at point of purchase.
We normally deliver all goods on a Monday to Friday basis, however, in certain circumstances guaranteed Saturday morning deliveries are available in certain postcode areas within mainland UK, an extra charge will apply and delivery is subject to available delivery slots at the time of ordering. Saturday delivery option is only available when ordering by telephone.
On all orders we reserve the right to deliver your order up to 28 days after purchase date, any deliveries after this time are subject to full refund if requested.
For more information on all delivery options, charges and timescales or to discuss special delivery requirements please contact our Sales Team on 0333 321 4050 or contact firstname.lastname@example.org for further details